TERMS & CONDITIONS

FairTrade Caravans LLC 

Last updated January 16, 2017

1.    General Website Terms and Conditions of Use
2.    Privacy Policy
3.    Shipping Policy
4.    Return/Refund Policy
5.    Address and Phone Number

Have a code? Enter it here:

1. General Website Terms and Conditions

Conditions of Use 

Use of this FairTrade Caravans LLC website (our “site” or “website”) constitutes agreement to our terms of use. We encourage you to review the following information carefully.  

Proprietary Rights

All right, title, and interest (including all copyrights, trademarks, trade dress and other intellectual property rights) in this website and the content (in both print and machine-readable forms) belong to FairTrade Caravans LLC (“Fair Trade Caravans”) or any of its third party suppliers.  The mark “FairTrade Caravans”, the FairTrade Caravans logo and other marks and trade dress indicated and used on our site are trademarks and trade dress owned exclusively by FairTrade Caravans. The use of our trademarks and our trade dress is prohibited if used in connection with the sale of any product that is not owned, marketed or distributed by FairTrade Caravans, in any manner that seeks to disparage or discredit FairTrade Caravans or in any manner that may cause confusion among our customers.

All content on this website is the exclusive property of FairTrade Caravans or used on this website with permission. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.  No part of the content, including graphics or logos, available on this website may be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without express written permission of FairTrade Caravans.  

Protecting Your Account 

Some portions of our website may permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

License & Site Access

FairTrade Caravans grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of FairTrade Caravans. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of FairTrade Caravans. You are prohibited from using meta tags or any other hidden text utilizing FairTrade Caravans’ name or trademarks without the express written consent of FairTrade Caravans. Any unauthorized use of this websites voids the limited license granted by FairTrades Caravan.

Content Submitted by Site Users

If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant FairTrade Caravans and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify FairTrade Caravans or its affiliates for all claims resulting from content you supply. FairTrade Caravans reserves the right to remove any content at our sole discretion.

Product Disclaimer

FairTrade Caravans acts as an intermediary to market and sell the products offered on this website to you and attempts to be as accurate as possible regarding the descriptions of products marketed and sold on this website.  Because such products and product descriptions are supplied and shipped directly by third party suppliers, however, FairTrade Caravans does not warrant that such product descriptions or other content relating to such products are accurate, complete, reliable, current or free of errors.  If a product offered by FairTrade Caravans on this site is not as described, your sole remedy is to return it in unused condition in the original packaging.  FairTrade Caravans is not responsible for manufacturing, examining or shipping the products offered on this site, and does not warrant such products.  FairTrade Caravans does not assume any responsibility or liability for the actions, products, and content provided by these third party suppliers, and your use of these products and reliance on the corresponding product descriptions is at your own risk.

Disclaimer of Warranty

THIS WEBSITE AND THE CONTENT ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS AND FAIR TRADE CARAVANS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT, ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS OR PERFORMANCE OF THIS WEBSITE, AND ANY WARRANTIES REGARDING PRODUCTS OBTAINED THROUGH THIS WEBSITE.

Limitation of Liability

You expressly agree that your use of this site www.fairtradescaravans.com is at your own risk. FairTrade Caravans cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. A Covered Party (as defined below) shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from (a) any errors in or omissions from this website or the content of this website, (b) the unavailability or interruption of this website or the content (or any part thereof), (c) your use of this website or the content (regardless of whether you received any assistance from a Covered Party in using this website or the content), or (d) your use of any products obtained in connection with this website or the content. "Covered Party" means the (i) FairTrade Caravans, its affiliates, and any officer, manager, director, employee, subcontractor, agent, successor, or assign of Fair Trade Caravans or its affiliates; and (ii)  each third party supplier of content, their affiliates, and any officer, manager, director, employee, subcontractor, agent, successor, or assign of any third party supplier of content or any of its affiliates. THE COVERED PARTIES SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ATTORNEYS' FEES) IN ANY WAY DUE TO, RESULTING FROM, OR ARISING IN CONNECTION WITH THIS WEBSITE OR THE CONTENT OR THE USE OF OR INABILITY TO USE THIS WEBSITE OR THE CONTENT, OR THE PRODUCTS OBTAINED IN CONNECTION WITH THIS WEBSITE, REGARDLESS OF ANY NEGLIGENCE OF ANY COVERED PARTY. TO THE EXTENT THE FOREGOING LIMITATION OF LIABILITY IS PROHIBITED FOR ANY REASON, THE AGGREGATE LIABILITY OF THE COVERED PARTIES IN CONNECTION WITH ANY CLAIM ARISING OUT OF OR RELATING TO THIS WEBSITE OR THE CONTENT SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00), AND YOUR RIGHT TO MONETARY DAMAGES IN THAT AMOUNT SHALL BE IN LIEU OF ALL OTHER REMEDIES WHICH YOU MAY HAVE AGAINST ANY COVERED PARTY. 

Redemption of Free Product & Coupon Offers

From time to time, FairTrade Caravans may offer its customers special offers and discount codes to be used in conjunction with this website. These offers may be disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page (www.fairtradescaravans.com) or announced via other means of communication in conjunction with the promotion of the FairTrade Caravans product collection, including radio and TV broadcasts, internet forums and various online websites.

We encourage our customers to redeem these special offers, but we respectfully ask that you not exploit them. FairTrade Caravans, at our sole discretion, will determine if all purchasing criteria have been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair.

Applicable Law

By visiting this site www.fairtradescaravans.com, you agree that the laws of the Commonwealth of Massachusetts, without regard to principles of conflict of laws, as such laws are applied to agreements to be entered into and to be performed entirely within Massachusetts between Massachusetts residents, will govern these Terms and Conditions of Use and any dispute of any sort that might arise between you and FairTrade Caravans.  The sole jurisdiction and venue for any dispute arising out of your access to or use of this website or the content or products obtained through this website shall be an appropriate federal or state court located in Massachusetts.

Changes in Policy

FairTrade Caravans reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.

2. Privacy Policy

FairTrade Caravans is committed to making sure that your Internet privacy is protected. Our policy regarding user Internet privacy follows. 

Information we collect - We only collect your name, email address and phone number.  Any such personal information received will only be used to fill your order. We will not sell or redistribute your information to any third party other than as necessary to fulfill your request.  

Email use - We may use your email address to send you information about your order or periodic updates, news or notices about the products or services we offer. If you prefer not to receive such periodic emails, you can opt out by contacting us at the email address provided on this site.

Credit card processing - We use a credit card processing company to bill users for products.  This company does not retain, share, store or use personally identifiable information for any secondary purposed beyond filling your order. 

Links - This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

3. Shipping Policy

FairTrade Caravans will arrange to ship all products for an event to the school, nonprofit or company at which the event is located, where you will be responsible for picking it up within one week.  If a product is not picked up at the designated location, it will be held at the office of the designated event or at the FairTrade Caravans address for up to 30 days where it can be picked up, after which it will be returned to inventory.  There will be no refunds for products ordered and not picked up within a total of 30 days.

4. Return/Refund Policy

Thank you for shopping with FairTrade Caravans. If you are not entirely satisfied with your purchase, we are here to help. 

Please email us at info@fairtradecaravans.com with any questions or issues.

Returns - you have 30 calendar days to return an item from the date you received notification that it has arrived at your school, nonprofit or company. To be eligible for a return, your item must dropped off at your school, nonprofit or company, be unused and in the same condition that you received it. Your item must be in the original packaging. 

Refunds - once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

5. Address and Phone Number

FairTrade Caravans LLC
26 Gilleonard Lane 
Framingham, MA 01701
info@fairtradecaravans.com
(508) 395-9315

I’d like to know more:

How can we help you?

Prefered Method of contact: